As a key member of the global Safran Group, Safran Helicopter Engines Germany stands as a center of excellence for helicopter engine innovation, serving Central, Northern and Eastern Europe as well as Central Asia. Our employees of 78 highly skilled professionals from over 15 nations combine advanced technological expertise with deep industry experience to deliver reliable and high-performance engine solutions. These engines power critical missions across a wide range of applications, including emergency services and defense operations.

Our new HanSafran facility in Norderstedt, covering 6,000 m², shows our strong commitment to sustainability and climate-neutral operations. Safran Helicopter Engines Germany continues to focus on innovation, quality and customer satisfaction, aiming to be a leader in the aerospace industry. Our mission: To keep our customers flying!

For our Front Office Team, we are looking for you as

Engine Operations Manager (f/m/d)

unlimited – full time – 40 hour-contract

You optimize product availability in regards of the contract commitment by managing preventive maintenance, repairs and the standardizing of engine, module and accessory configuration. In addition, you improve product reliability based on specific customer requirements, the customization of scheduled maintenance and the anticipation of standardization campaigns.

Your responsibilities:

• Guarantee contractual engine availability for the closed customer pool while maximizing cost efficiency and contract profitability
• Own, size and continuously challenge the fleet (pool size, spare ratio, configuration standards) against actual and forecast demand
• Take and document data-driven decisions on premature/preventive removal, fleet optimization, configuration management, slotting and repair priority as well as maintenance-level selection
• Define, deploy and maintain the rules, KPIs, dashboards and digital tools required to make fleet management proactive rather than reactive
• Lead joint customer/internal investigations whenever availability, reliability or cost targets are at risk and turn findings into corrective and preventive actions
• Drive a structured continuous-improvement cycle across fleet processes, decision rules and tools

• You have successfully completed your university studies, e.g. in engineering, business or equivalent
• Demonstrate at least 2 years of experience in the field of aeronautical business
• Good technical knowledge of gas turbines preferable helicopter engines e.g. equipped on NH90 Helicopter
• Demonstrated experience managing pooled, leased or power-by-the-hour engine fleets, ideally including direct exposure to a closed customer pool model
• Excellent ability to analyze and summarize information to deduce the right decision
• The use of SAP, Office 365 and Power BI is a matter of course for you
• Good communicator (remote multi-relational - customer and internal company) as well as good interpersonal and customer service skills
• Excellent international communication skills with fluent Business English & German language skills

• A responsible position in a future-oriented, international company that values innovation
• 33 vacation days, flexible working hours and modern work tools to help you perform at your best
• 30 training hours per year for your continuous development
• Intensive onboarding with internal networking events
• Attractive compensation and comprehensive social benefits, such as
  - Supplementary health insurance
  - Company pension scheme
  - Transportation allowance or full cover of your German ticket
  - Net income booster benefits
  - Participation in our share savings plan and corporate benefits
• Free of charge health check-ups, adjustable tables and participation in sports events
• Company leasing of bicycles
• An annual budget for individual specialist literature and much more.

However, above all, we like to celebrate our successes! Whether a new contract signature, award winnings, summer festivals, Christmas parties or kick-off activities, employee events are part of our corporate culture!

P.S.: We value diversity and see it as a natural part of who we are. We welcome applications from people regardless of gender, age, ethnic origin, religion or belief, disability, sexual orientation or any other personal characteristics.